Description
App Information Whatsup Petroleum
- App NameWhatsup Petroleum
- Package Namecom.whatsupfeedback.petroleum
- UpdatedMarch 8, 2015
- File Size6.9M
- Requires AndroidAndroid 2.2 and up
- Version1.8
- DeveloperGoMoible (Pty) Ltd
- Installs500 - 1,000
- PriceFree
- CategoryBusiness
- Developer
- Google Play Link
GoMoible (Pty) Ltd Show More...
Whatsup Petroleum 1.8 APK
It’s alarming to know that if youcurrentlyreceive 3 direct complaints a month you are potentiallythrowingaway R 191,970.00 (*see cost of poor customer experience)inpotential revenue per annum. However if you were aware oftheissues at hand and contacted the customers immediately youcouldpotentially recover 80% of this loss!Customer experience has emerged as the single most importantaspectin achieving success in the petroleum industry.A petrol station's ability to deliver an experience that setsitapart in the eyes of its customers serves to increase spendand,optimally, inspire loyalty. "Loyalty," is now driven primarilyby apetrol station's interaction with its customers and how wellitdelivers on their wants and needs."With petrol becoming commoditized, price differentiation nolongersustainable, and customers demanding more, petrol stationsarefocusing on delivering superior customer experiencesWhatsup CEM is a solution that focuses the operations andprocessesof a petrol station around the needs of theindividualcustomer.Whatsup!! Has been developed to provide petrol station's ownersaSimple Plug and Play solution to measure the current realtimeexperiences within their establishment, react in minutes anddriverevenue straight to the bottom line.Key design considerations:• Real-time• Benchmarked• Immediate poor service recovery• Instant overview of current status• Drill down analyses per item• Comment analysis report by report• Multi petrol station management option• Ensure all petrol station customers have the abilitytoparticipate without the need for them to download an APP!!!• Simple effective cutting edge solution to manageCustomerExperiences
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