1.0.20 / February 10, 2015
(3.4/5) (5)

Description

When you call a business, ChoiceView allowsyouto talk or chat on your Android device while you seedocuments,images, forms and menus sent from a contact center agentorinteractive voice response (IVR) system. During the call, youcanalso send your own photos, videos and form data directly tothebusiness. It's a new way to communicate that hasendlesspossibilities.

TRY CHOICEVIEW NOW!
Download and start the ChoiceView application. Then tap the TryDemobutton to connect to a ChoiceView visual IVR. At the end ofthe IVRdemo, you can transfer to a live agent for further demos.TheChoiceView application is FREE and allows you to have avisualtransaction with any ChoiceView-enabled business orindividual. AnInternet connection is required.

BENEFITS
Integrated voice and visual communications produce “Wow, now Iseewhat you’re talking about!” moments. Callers receivebetterinformation faster with an increase in usercomprehension.ChoiceView-enabled contact centers create profitopportunities byenabling customer upselling and improving usersatisfaction.Operational ROI is improved through reduced callhandling time.

VISUALIZE YOUR ENTERPRISE
If you're a business that would like to use ChoiceView,pleasecontact Radish. ChoiceView is a simple, software-only updatethatis totally compatible with existing phone and IVR systems.You'llquickly gain a more productive and cost-saving way tointeract withyour mobile customers.

CHOICEVIEW USE CASES
* Visual IVRs. Are you frustrated with "Press 1 for Sales" whenyoucall a business? With ChoiceView, you can instantly seemenuoptions instead of listening to lengthy voice prompts. Youcaneasily navigate tappable menus and view visual informationinresponse. You can transfer to a live agent and continue thevisualsharing.

* Complex Information Exchange. You may have to call amedicalcenter to get guidance from a nurse. On a ChoiceView call,you canalso receive visual information on appropriate first aidandmedications. You can even send a photo of your injury for thenurseto review. You can save visuals in the ChoiceView app forfuturereference.

* Technical Support. Tired of wasting time while aremotetechnician reads complex instructions to you? WithChoiceView, atechnician can send you diagrams and step-by-stepvisualinstructions during the call to greatly simplify theprocess.

* Mobile Commerce. Have you ever abandoned a website sessioninfrustration? When help is needed, you can launchChoiceViewdirectly from a mobile website. Session informationisautomatically transferred so the agent knows exactly how toansweryour call and complete the transaction.

To learn more, please visit www.RadishSystems.com orcontactRadish at 720.440.7560.

For the ChoiceView App User Guide, gotowww.RadishSystems.com/Support.

ChoiceView, ChoiceView logo, SendView and Radish aretrademarksof Radish Systems, LLC.

App Information ChoiceView

  • App Name
    ChoiceView
  • Package Name
    com.sshores.choiceviewclient
  • Updated
    February 10, 2015
  • File Size
    Undefined
  • Requires Android
    Android 2.3 and up
  • Version
    1.0.20
  • Developer
    Radish Systems
  • Installs
    1,000 - 5,000
  • Price
    Free
  • Category
    Business
  • Developer
  • Google Play Link

Radish Systems Show More...

ChoiceView 1.0.20 APK
When you call a business, ChoiceView allowsyouto talk or chat on your Android device while you seedocuments,images, forms and menus sent from a contact center agentorinteractive voice response (IVR) system. During the call, youcanalso send your own photos, videos and form data directly tothebusiness. It's a new way to communicate that hasendlesspossibilities.TRY CHOICEVIEW NOW!Download and start the ChoiceView application. Then tap the TryDemobutton to connect to a ChoiceView visual IVR. At the end ofthe IVRdemo, you can transfer to a live agent for further demos.TheChoiceView application is FREE and allows you to have avisualtransaction with any ChoiceView-enabled business orindividual. AnInternet connection is required.BENEFITSIntegrated voice and visual communications produce “Wow, now Iseewhat you’re talking about!” moments. Callers receivebetterinformation faster with an increase in usercomprehension.ChoiceView-enabled contact centers create profitopportunities byenabling customer upselling and improving usersatisfaction.Operational ROI is improved through reduced callhandling time.VISUALIZE YOUR ENTERPRISEIf you're a business that would like to use ChoiceView,pleasecontact Radish. ChoiceView is a simple, software-only updatethatis totally compatible with existing phone and IVR systems.You'llquickly gain a more productive and cost-saving way tointeract withyour mobile customers.CHOICEVIEW USE CASES* Visual IVRs. Are you frustrated with "Press 1 for Sales" whenyoucall a business? With ChoiceView, you can instantly seemenuoptions instead of listening to lengthy voice prompts. Youcaneasily navigate tappable menus and view visual informationinresponse. You can transfer to a live agent and continue thevisualsharing.* Complex Information Exchange. You may have to call amedicalcenter to get guidance from a nurse. On a ChoiceView call,you canalso receive visual information on appropriate first aidandmedications. You can even send a photo of your injury for thenurseto review. You can save visuals in the ChoiceView app forfuturereference.* Technical Support. Tired of wasting time while aremotetechnician reads complex instructions to you? WithChoiceView, atechnician can send you diagrams and step-by-stepvisualinstructions during the call to greatly simplify theprocess.* Mobile Commerce. Have you ever abandoned a website sessioninfrustration? When help is needed, you can launchChoiceViewdirectly from a mobile website. Session informationisautomatically transferred so the agent knows exactly how toansweryour call and complete the transaction.To learn more, please visit www.RadishSystems.com orcontactRadish at 720.440.7560.For the ChoiceView App User Guide, gotowww.RadishSystems.com/Support.ChoiceView, ChoiceView logo, SendView and Radish aretrademarksof Radish Systems, LLC.