View rich Augmented Reality experiences on mobile devices acrossthe enterprise.

Launches an interactive experience from the pages of HarvardBusiness Review

Instantly access PTC’s Servigistics Field Service directly fromyour mobile device. Regardless of whether you’re at a customer ortraveling the world, Field Service Mobile gives you up-to-datevisibility to your itinerary, jobs, products and parts - anytime,anywhere. Key capabilities – Securely connect to Servigistics viamobile broadband or Wi-Fi – Service Request updates and changes arecommunicated in real-time – View job requirements, location anddirections – Search for and add products, parts, and other relatedinformation – Capture customer signatures – View and complete jobs– Run in disconnected mode; data cached and synced with the serverwhen connectivity is re-established. Benefits – Enables real timeoptimization for better utilization in a dynamic serviceenvironment – Improved visibility helps improve customersatisfaction and loyalty – Immediate access to customer callinformation, parts, and time and expense data – Reducedadministrative costs associated with time-consuming paperwork –Reduced phone calls to dispatchers, call centers or supervisors –Reduced operational costs associated with excessive travel time,repeat visits and idle time Servigistics Field Service Mobile 11 iscompatible with Servigistics 11.1 and later versions. Contact yourServigistics administrator to find out if your server is configuredwith the optional module to enable it to work with ServigisticsField Service Mobile. Release 11.1.0 contains a number of newfeatures and defect corrections including: - Home Screen icons havebeen updated - Closeout process has been updated to start from achecklist - Tasks and tickets are now stored locally on the device.They will not be removed from the device if the application isshutdown during normal daily operation

Participating in Manufacturing Day on 10/5? Use the Smart MFG app& comic book.

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The Smart MFG 2 app gives everyone the chance to be a creatorwithaugmented reality. Design and manufacture a drone. Begin byplacingthe drone in your current location—then move and tilt yourdeviceto see AR capabilities in action. Getting started is easy: 1.Openthe Smart MFG 2 app 2. Find a wide open, flat surface to placeyourdrone. The ground or a large table are great choices. If youdon’tsee the drone appear, step back to get a wider view of yourspace.3. After the drone lands, answer the call from DroneIndustries tobegin the experience. 4. See how the team works toredesign andmanufacture a better drone blade. 5. After the fix kitismanufactured, repair the broken blade with AR. Want to learnmoreabout manufacturing industry and manufacturing careers?Visitcreatorswanted.org/youth (launching October 2020). Thisexperiencewas created by PTC for the National Association ofManufacturersand its 501(c)(3) nonprofit, workforce development andeducationpartner, The Manufacturing Institute, which together aredrivingprograms and research to promote modern manufacturingandjump-starting new approaches to growing manufacturing talent,suchas MFG Day. For more information,visitthemanufacturinginstitute.org. This AR experience is poweredbyVuforia, the leading industrial augmented reality platformfromPTC. Learn more at https://www.ptc.com/en/products/vuforia.

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CrossLab Virtual Assist facilitates augmented reality (AR)remoteassistance between your experts and Agilent technical supportandfield service engineers. It's an easy way to quicklydiagnoseproblems with your instruments and get your instrumentrunning asquickly as possible. Benefit with faster uptime and amoreproductive support experience with your instruments. Thepowerfulremote guidance experience of CrossLab Virtual Assistcombines livevideo, audio and the ability for both the remote andlocalparticipant to annotate their live shared view. AnnotationsinCrossLab Virtual Assist accurately stick to real-worldobjects,even when people move around the lab. CrossLab VirtualAssistenhances hardware troubleshooting and support to anotherlevel.Download CrossLab Virtual Assist today and contact AgilentSupportfor questions about CrossLab Virtual Assist or for anyinstrumenttechnical support issues.