Top 1 Apps Similar to BarKode

The KACE GO app was created to provideaccessto the K1000 Management Appliance from any location, enablingITprofessionals to remain effective from all corners oftheworkplace, across multiple office locations and even while ontheroad. Now IT administrators can review and respond toreal-timeservice desk and monitoring notifications, examineinventorydetails and deploy software on-the-go. With the K1000 GOapp, ITadministrators are freed from the traditional constraints ofakeyboard and mouse, and are empowered to provide serviceandsystems management support that is agile enough to keep up withtheinflux of new technology. While the primary functionality oftheapp is designed for IT administrators, it also allows end userstosubmit service desk tickets, access the Knowledge Base and checkonexisting ticket status using their mobile devices.Note: this product requires the KACE K1000 Appliance 6.3 orhigherto operate, and some functionality is only available on K10007.0and higher. VPN connectivity may be required depending onyournetwork configuration, you can use your preferred VPN solutiontoconnect when you are not on the local network. Android versions4.4and up are highly recommended.Capabilities for K1000 administratorsThe KACE GO app gives K1000 administrators thefollowingcapabilities.• Create, review, update, clone, delete, and resolve a servicedeskticket• Search for a ticket or a computer system• Sort tickets by age, priority, owner, and status• View attachments on tickets• Attach photos to ticket comments• Add a comment to a service desk ticket• View ticket history• Add comments to a ticket• Add work entries to a ticket• Search for Knowledge Base articles• Include a Knowledge Base article while troubleshootinganissue• Receive real-time alerts of ticket events throughpushnotifications• Set what times of day to receive push notifications• Search and distribute active managed installations• Search for and run scripts• View and update ticket history and various fields• Launch phone dialer or email client from within servicedesktickets• View detailed inventory information• View tickets associated with a machine• View systems associated with a ticket• Launch Dell Quick Resource Locator from within GO• Receive server monitoring alerts from the K1000• View monitoring alert details and sort alerts• Create service desk tickets from monitoring alerts• Create, review, update, and delete an asset• Scan a barcode to lookup / create a new assetCapabilities for K1000 end-usersThe K1000 GO app gives K1000 end-users the followingcapabilities,when accessing a K1000 v6.0 or later system.• Create, review, or update a service desk ticket• Search for a previously submitted ticket• Sort tickets by age, priority, owner, and status• View attachments on tickets• Attach photos to ticket comments• Receive real-time alerts of ticket events throughpushnotifications• Set what times of day to receive push notifications• Launch phone dialer or email client from within servicedesktickets