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Service Pro 2015 R1 2.10.2
MSI Data LLC
Mobile Field Service SoftwareImprove Customer Satisfaction, Increase TechnicianUtilizationandBoost Service Performance with Service Pro®MobileYour customers have high expectations. Help yourfieldservicetechnicians exceed them.Field service organizations that empower theirservicetechnicianswith real time customer, asset, inventory,warranty andother callresolution information consistentlyoutperform theirpeers becausetheir technicians can complete theirwork morequickly, and at ahigher first time response successrate.Why Service Pro Mobile?A more informed technician is more productive! Empoweryourfieldservice techs with immediate information to get the jobdoneright,on the first call.• Service Pro Mobile works anywhere - Technicians can recordworkinareas with or without wireless network connectivity.• Service Pro Mobile is easy to use – Features areintuitivelylaidout and use the device's native navigation. It’scross platformandconsistent between iOS and Android menuoptions.• Service Pro Mobile is a seamless extension of Service Pro-Stopwasting effort! Integration with Service Pro® extendsworldclassfield service productivity to the field.• Service Pro Mobile deployment options - On-premise or cloud• Service Pro Mobile does work orders and inspections – Dataissavedto permanent tables matching the structure of theServiceProback-end feature.• Service Pro Mobile can integrate to your ‘home office’system–Enjoy company-wide field service automation by usingServiceProMobile with your home office system.What can Service Pro Mobile do?Service Pro Mobile includes many paperlessservicemanagementcapabilities for field service technicians:• Service Technician Status• Important Alert• Built-In Text Messaging• Service Technician Calendar• Work Order Management:• Site Contacts• Site Equipment Assets• Warranty Tracking• Technician Time Tracking• Inventory Tracking• Asset Inspections• Service History• Photo Capture• Signature Capture• Reverse Geocoding• Create and view line items to serviceable assets