SolarWinds Apps
SolarWinds Service Desk 2.5.3
The SolarWinds Service Desk app for Android gives yourtechniciansand end-users instant access to core service deskcapabilitiesdirectly from their mobile device. Your technicians canwork onincidents and provide services from anywhere and with thenewlyincluded end-user version, your service desk is availableanytimefrom anywhere, ensuring your employees have access to thesupportand resources they need to stay productive. For Technicians:-Receive real-time notifications - Track open and incoming tickets-Assign or reassign active incidents - Update and resolve issues-Reference historical data for troubleshooting For Employees:-Submit a ticket (such as a broken device) - Request services(suchas access to an application) - Access self-service articles -Checkrequest status - Add comments to open tickets ©SolarWindsWorldwide, LLC. All rights reserved.
