Reputation.com Apps
FordDirect Rep Mgmt and Social 2.2.1
Customers and prospects research businesseslike yours everywhere they go--relying on reviews and onlineinformation as they would word-of-mouth recommendations. Theseonline reviews can impact the bottom line, as savvy companiesknow.With the FordDirect Reputation Management and Social Monitoringapp, you'll be able to follow what your customers are saying,understand their online feedback, offer a better experience, andattract new customers all on one platform.Using the FordDirect app:- Access your online reviews from a single, easy-to-useinterface- Reach out to your customers for reviews via SMS or Email- Get real-time alerts when new reviews are posted to activelyrespond- Streamline social media management by posting directly to socialsites- Follow up on tasks that require resolution- Watch your Reputation Score and star ratings riseLogin to the app using your FordDirect provided login and password.Please contact [email protected] if you need loginsupport.
Reputation Live 1.6.1
Turn every happy customer into a 5 star review! Customers are upto15 times more likely to respond to SMS/MMS review requestsrightafter an interaction, as compared to email requests senthourslater. Reputation.com Live is built for frontline employees tosendSMS/MMS-based review requests to customers, right on the spot.Getthe app today to: - Generate tons of representative reviews:SendSMS/MMS based review requests for your business, right afteracustomer interaction. - Improve the customer experience:Usefeedback to make operational improvements and enhance the wayyourbusiness runs. - Compete with peers to get the most reviews:Aleaderboard shows the top 100 people who’ve sent out themostrequests and reviews.
FordDirect Live 1.6.1
Turn every happy customer into a 5 star review! Customers are8times more likely to respond to requests to review theirexperiencewith a Ford/Lincoln dealership if the request is sentimmediatelyvia a text message instead of an email sent hours later.FordDirectLive is built for frontline sales and services people,allowingthem to send text messages to ask customers to reviewtheirexperience, right after they purchased a vehicle or gottheirvehicle serviced. Get the app today to: - Invite yourcustomers toreview their experience on major review sites, rightafter acustomer interaction. - Generate tons of representativereviews onmajor review sites - Improve the customer experience: Usefeedbackto make operational improvements and enhance the way yourbusinessruns. - Compete with peers to get the most reviews: Aleaderboardshows the top 100 people who’ve sent out the mostrequests andreviews.
