Computacenter Apps

This App will provide essential agenda information for the Eventsyou are attending and also details of any travel plans and otherattendees. Further features include: message boards, to post realtime updates to other attendees and also the option to bookmeetings with colleagues.

Computacenter’s NGSD mobile application underpins our‘EnablingUsers and their Business’ philosophy by digitising thefront end ofyour IT service desk, using an interactive andintuitive mobile appto ensure access from a range of tablets andmobile devices,anywhere at anytime. NGSD gives you access to ITsupport andinformation through a range of self serve options. It’sintuitiveand easy to use, delivering a truly collaborative andagileapproach to managing user support right across thecontemporaryworkplace. You must be a NGSD registered user in orderto use thisapplication. Why use this app? • An application servingmobile ITusers. • You can access IT support anytime, anywhere • Beempoweredwith instant knowledge to meet your needs • Your locationisleveraged to present relevant information in local language•Proactive push ticket status and information such as majorincidentnotifications and updates Key Features: • Broadcast Notices• Issueand Request statuses • Knowledge Search • Log an Issue • Log'OnBehalf Of’ another user • About Me • My Kit • PushNotificationsfor updates Computacenter’s global service deskprovides a uniqueIT support solution that no one else can match. Weare digitisingthe front end of the support experience, whilstproviding skilledpeople and globally consistent processes at theoperational backend. No one else does this and offers it as anoff-the-shelf,wholesale solution for customers to consume.Computacenter's nextgeneration service desk is location, language,tools and customerindependent. It integrates with multipleplatforms enabling you toleverage existing IT investments. For moreinformation onComputacenter services go towww.computacenter.com/servicedesk