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d2h CC Agent Application

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Simplified Log -in Process: Log -in with Dealer RegisteredMobileNo. -> Enter OTP -> Submit De-Cluttered Home Page :Only twowork streams for a clean look -> Existing Customer &Add NewCustomer Existing Customer: All previous work streamsrelated to anexisting customer are now housed under this Category.Dealer willonly need to enter Customer Credentials Once and notMultipleTimes! Account Details: Subscription & Pack Detailsalong withfull visibility of subscribed channels/ Add-on/ Combo perSmartCard along with feasibility to see Last 5 transactions!RechargeJourney: Now dealer can conveniently Recharge withAuto-filled FullMonth Recharge Value or Long Term Recharge Offersor Best Offersbasis customers’ eligibility. Dealer also gets clearunderstandingof benefits earned on these recharges Modify Pack:Pack changejourney simplified with options to choose BroadcasterBouquets, Add–Ons, Ala-Carte across Genre & Broadcaster.Visibility of lock–in and unavailability of deletion under lock -inalso includedRemove Channel: Quick 4 Click Journey to remove anyadd-on/ala-carte/ VAS from smart card(s) Service Request (SR):Nowinstantly raise SRs from dealer app Heavy Refresh: No Needtoselect from Long List of Options. One button does it All!MenuDrawer: New Features like Scorecard, Channel List,SupervisorDetails, Recharge Reversal & Training Videos areIntroduced inthe new app to make the dealer aware of hisperformance My Account:Detailed view of Commission History &Transaction Historyavailable to dealer in one click Scorecard:Dealers can track theirMonth on Month performance of Gross Adds’Target, Quality ofAcquisition, Voucher Stock, and FTR Due ChannelList: Latest CannelLeaflet in market available as pdf SupervisorDetails: Contact infoof mapped Distributor, ASE, CSM, CBH &Dealer Helpline RechargeReversal: All recharges done in aparticular day can be reverseduntil 2300 hrs that day Select arecharge from list -> RechargeReversal -> Enter correctCustomer ID/ RTN -> Submit TrainingVideo: Videos with newfeatures on the app and necessary dealercommunication/ featuresshall be uploaded here #d2hdealerapp#d2hForT