The TimelyCare app provides convenient 24/7 access to care

The TimelyMD app provides convenient 24/7 access tolicensedphysicians and mental health counselors. TimelyMD workswithcolleges and universities, healthcare institutions andotherpopulations and individuals seeking immediate access totelehealth.Around 70% of what can be handled at an urgent care canbe handledvia telemedicine. Use TimelyMD anytime, anywhere toaddress commonconditions that can be safely and accuratelydiagnosed and treatedonline in a timely manner. Typically, theaverage wait time tospeak to a TimelyMD provider is less than 10minutes. TimelyMDmedical providers can treat: Cold Sinus InfectionInfluenza (Flu)Bladder Infection (UTI) Pink Eye (Conjunctivitis)Vaginal YeastInfection Canker or Cold Sore Allergies/Hay FeverInsect BitesBurns And much more… TimelyMD Counselors can address:Men’s issuesWomen’s issues Stress and anxiety Addictions DepressionEatingdisorders Grief and loss Trauma and PTSD Panic disorders Andmuchmore… FAQ: Who makes the medical diagnosis? Alicensed,board-certified TimelyMD provider physician (MD),nursepractitioner (NP), or physician assistant (PA) review anddiscussyour symptoms, make a diagnosis, and develop your treatmentplan.What if you can’t provide a diagnosis? We do our best to treatyouonline, but not every condition can be treated via telemedicine.Ifyour health concern cannot be addressed through TimelyMD, youmaybe directed to another location for care. Can I get aprescription?TimelyMD providers are licensed and able to prescribecertainmedications as part of your care plan, if clinicallyappropriate.We do not provide prescriptions for pain medications ornarcotics.TimelyMD is not an online pharmacy and we cannotfillprescriptions. If a prescription medication is part ofyourtreatment plan, it will be sent to the pharmacy of your choice.Youare responsible for the cost of any prescriptions,over-the-countertreatments, or follow-up visits you may needrelated toprescriptions. TimelyMD counselors cannot writeprescriptions. Howcan I get my prescription filled? If aprescription is clinicallyappropriate, it will be sent to a localpharmacy of your choice.When you are filling out your intakeinformation, you will select alocal pharmacy that is convenient foryou – it’s that easy. Will myprovider know I’ve completed a visit?If you are a TimelyMDpatient, your visit records will be saved aspart of your medicalrecords. For your convenience and with yourconsent, patientrecords can be shared. If you want to share yourrecords with aphysician outside of TimelyMD, you can print or emailyour records,or call 866-846-3596 to have us send a copy of yourTimelyMDrecords to your provider. Is my personal information safe?All theinformation you provide is encrypted and protected. OurTerms ofService (https://www.timely.md/term-condition/) givesmoreinformation on how we protect the personal informationprovidedthrough our website. Do I have access to records of myvisit(s)?Yes. You can access your visit records at any time throughyouraccount. How can I access TimelyMD? TimelyMD is only availabletothose who are part of an organization that offers it as abenefitto their population. Members can access TimelyMD fromanyweb-enabled device – smartphone, tablet, laptop, or desktop.

The TimelyMD app provides convenient 24/7 access to care.