![OpenScape Mobile Pro 10.0.70 OpenScape Mobile Pro 10.0.70](https://cdn.apk-cloud.com/detail/image/com.unify.osmo-w130.png?r2)
Description
App Information OpenScape Mobile Pro
- App NameOpenScape Mobile Pro
- Package Namecom.unify.osmo
- UpdatedOct 26, 2023
- File SizeUndefined
- Requires AndroidAndroid 6.0
- Version10.0.70
- DeveloperUnify Software and Solutions GmbH & Co. KG
- Installs-
- PriceFree
- Category
- DeveloperUnify Software and Solutions GmbH & Co. KG Otto-Hahn-Ring 6 81739 Munich Germany
- Google Play Link
Unify Software and Solutions GmbH & Co. KG Show More...
Remote Assistant 2.6 APK
Contact centers are increasingly looking to implement a mobileworkforce. They want their agents to be able to log in from theirphone and interact with customers from wherever they may be. EnterOpenScape Contact Center Remote Assistant. OpenScape Contact CenterRemote Assistant provides agents with a new way to work – fromanywhere. What you can do: - Set the phone you want to receiveincoming OpenScape Contact Center calls on (mobile, smartphone,office, home, etc.) - Change your routing status (e.g. fromunavailable to available) - View detailed contact information onincoming calls like source, target, queue, etc. - View thereal-time status of your fellow agents - Access queue statisticslike the number of contacts in queue, queue availability, servicelevel, abandon rate, and more Note: This App is designed to workwith OpenScape Contact Center and requires additional software toenable. For further information on enabling the app, please contactyour local Unify Account Manager
Reporter OSC Fault Management V1.0.7 (built V9 R0.20) APK
OpenScape Fault Management Reporter (FMR) is a mobile client forOpenScape Fault Management. Automation, visibility and control overthe network drives operational efficiency and guaranties a highavailability. With OpenScape Fault Management Reporter you arealways in touch with your network. The FMR gives an overview of thecurrent status of the monitored systems and alarms(events).OpenScape Fault Management provides smart filtering –making sure the right people are getting network status andalarming information quickly. The OpenScape FMR client is availablewith the latest version of OpenScape Fault Management (V9 &V10).
Dashboard 2.3 APK
Contact Center managers are constantly on the move. They need tohave a view into their contact center operations wherever they are– at home, in the car, at work, at lunch. Enter OpenScape ContactCenter Dashboard. OpenScape Contact Center Dashboard providesreal-time monitoring and management of OpenScape Contact Centeragents, skills, and more on your phone. It allows you to monitorthe current state of your OpenScape Contact Center and to make thechanges necessary to keep your operations running smoothly. It’ssimply the better way to manage your contact center. What you cando: Monitor and control all of the important aspects of yourcontact center, including: - Agent Summary: Number of agents loggedon, logged off, idle, away, busy, active - Queue Summary: Number ofwaiting calls, oldest call, number of received, answered, abandonedand redirected calls - Agent Status: View the real-time status ofall agents including their routing status, presence status,registered media, etc. - Queue Status: View all waiting contactsfor all available media like voice, callback, email, Twitter andFacebook as well as queue availability, service level, abandon rateand more - Change the routing state of an agent (e.g. fromunavailable to logged off) - Configure which agents you want to beincluded in the view - View all available skills for each agent andremove skills from an agent or assign new skills to the agent -Change queue parameters on the fly: activate emergencyannouncements, adjust the maximum queue length, and more Note: ThisApp is designed to work with OpenScape Contact Center and requiresadditional software to enable. For further information on enablingthe app, please contact your local Unify Account Manager
Similar Apps Show More...
myPortal to go V2R2.22.24 APK
myPortal to go is a feature-rich unifiedcommunications app for smartphones based on Android 4.x. Itcurrently supports the following UC solutions:• Unify "OpenScape Business" V1R3 and higher• Deutsche Telekom "Octopus F X" V1R3 and higherBesides convenient dialing incl. one number service, myPortal to gooffers access to many other UC related features like favorites,directories, journal, presence status, voicemail access andothers.
UNMS 2.18.7 APK
UNMS™ Mobile is a convenient client application for installingUbiquiti® airMAX®, LTU™, airCube™, EdgeSwitch®, EdgePower™,EdgePoint®, and EdgeRouter™ devices from your smartphone or tablet– it’s easy and quick. UNMS Mobile adds these devices to UNMS(Ubiquiti® Network Management System) for centralized control ofUbiquiti devices across multiple sites worldwide. UNMS offers massconfiguration changes, monitoring, firmware upgrades, and configbackups via an intuitive graphical interface. Learn more or try outthe demo at: www.unms.com UNMS Mobile can also be used instandalone mode without UNMS servers for device discovery on thelocal network, site survey, airMAX® device installation using theU-Installer or airGateway® Pro Installer, provisioning withconfiguration templates, antenna alignment, configuration backupand sharing, and offline firmware upgrades. The UNMS Mobilecommunicates with devices over HTTP(S), so the app requires accessto the devices on these ports.
ACC Mobile 3 3.26.0 APK
ACC Mobile 3 extends the power of Avigilon Control Center™videomanagement software to mobile devices, enablingsecurityprofessionals to efficiently monitor ACCTM systems and toquicklyrespond to incidents anytime and from any location that hasnetworkconnectivity. The ACC Mobile 3 app works together withAvigilonCloud Services to provide secure remote access toyourcloud-connected ACC 7 sites, alleviating the need foranycomplicated firewall configuration. With the ACC Mobile 3app,users can: • Sign in using Avigilon Cloud Services credentialsforseamless access to an organization’s cloud-connected ACC 7sitesusing firewall traversal • Directly connect to ACC 6 sites orACC 7sites not connected to Avigilon Cloud Services by specifying aIPaddress or hostname, port, and ACC credentials for each one •Viewlive or recorded video from any H.264 or H.265 camerasconnected toACC sites • Efficiently stream live or recorded HDvideo fromAvigilon cameras using High Definition Stream Management(HDSM)™technology to optimize the use of network bandwidth •Receive pushalarm notifications to quickly detect, verify, and acton eventssuch as motion or video analytic rule triggers • Viewanalyticbounding boxes for detected people and vehicles in videofromAvigilon cameras with self-learning analytics • Use audio talkdownto deter an intruder by broadcasting voice audio to cameraswithconnected speakers (not available for ACC Core edition) •Listen tolive or recorded audio from cameras with a connectedmicrophone(not available for ACC Core edition) • Easily reviewrecorded videousing the recorded video timeline • Control PTZcameras includingrunning tours and moving to defined presets • Viewlive video frommultiple cameras at a time using selectable viewlayouts ACC Mobile3 is available for use with ACC Core, Standard,and Enterpriseedition sites. Whether connecting through AvigilonCloud Services(ACC 7.4.4.14 or a more recent version) or directly(ACC 6.2.0 or amore recent version), ACC Mobile 3 requires ACCsites to be runningthe ACC Web Endpoint component. The ACC WebEndpoint ispre-installed on Avigilon Network Video Recorders (NVRs)and HighDefinition Video Appliances (HDVAs), is part of thefirmware forACC ES Recorders and ACC ES Appliances, and isavailable as aseparate download for any server running on Windows.
MiCollab for Mobile 9.3.111 APK
The Mitel® MiCollab® Mobile Client has beencompletely redesigned. The mobile-first approach was developed fromthe ground up to be used on your Android device. It extends the“in-office experience” to any location. Make phone calls, searchyour corporate directory, IM contacts, check corporate voice mail,change your status, and more, directly from your Androiddevice.Increase the speed of decision making within your organization byusing the MiCollab Mobile Client to communicate more efficientlywith colleagues partners and customers.The MiCollab Mobile Client lets you:• Create a list of favorite contacts, speed dial numbers andwebsites you can access in a flash• Search corporate contacts, see who is available, and choose howto contact them using voice, IM, video, or email• Receive, place, and hand-off voice calls to/from the MiCollabMobile Client SIP Softphone over Wi-Fi® or 4G networks
• View your incoming, outgoing and missed call history for youroffice extension
• Access visual voice mail for your office extension and managemessages by preference rather than sequence
• Manage and automatically update your status and call-routingpreferences based on your location or time of day
The MiCollab Mobile Client for Android works with Mitel MiCollabServer 7.0 (or higher) Unified Communication and Collaborationplatform. Contact your IT manager or Mitel representative for moreinformation.
Talkdesk Mobile Agent 4.2.0-1392 APK
TalkdeskⓇ Mobile Agent™ puts the power of the Talkdesk CloudContactCenter Software CX Cloud in an agent’s back pocket. AwayFrom theDesktop? No Problem Today’s workforce demands flexibility.Empoweragents to professionally handle customer calls on anydevice. MobileAgent has all the functionality agents expect,including callcontrols, status settings, dispositions and more.Empower SeamlessCX in Every Scenario Respond to fluctuating callvolumes in realtime by using Mobile Agent for remote work,part-time andafter-hours scenarios. Extend customer service beyondthe callcenter by using Mobile Agent for field technicians,outside sales,or location-based workers, so they can provide anexcellent andconsistent customer experience on the go. SeamlesslyConnect toCritical Information Effective, efficient service from amobiledevice is easier than you think. Mobile Agent integrateswith yourfavorite CRM and applications like Salesforce, Zendesk,Slack, Zoometc., providing agents with quick access to customercontext, plustime-saving automations. Stay In The Know MobileAgent keeps trackof every conversation, so you can stay on top ofkey performancemetrics. Reporting options are designed to help youbetter manageremote teams and optimize your customer experience.FEATURES: -Access and manage Talkdesk contacts - Agent to agentcalls - Inboundand outbound calls - Status synced with TalkdeskACD - Dispositionsand notes - Ability to perform warm transfers,blind transfers andconference calls - Ability to pause and resumecall recordings -Integration with Talkdesk Analytics &Insights - Integrationwith Salesforce and Zendesk - Dark mode andLight mode - Tabletversion NOTE: - To learn more about TalkdeskCloud Contact CenterSoftware CX Cloud go to www.talkdesk.com - Ifyou have aProfessional Plus or Enterprise subscription, enable theapp in thePreferences section of the Talkdesk Admin interface - Ifyou have aProfessional subscription, reach out [email protected] so wecan enable a free trial!