8.6.12.7 / January 13, 2016
(4.6/5) (5)

Description

mAKT - Mobile User Experience

Customer Support at the touch of a button.

What is m-AKT ?
m-AKT is an end-user-device based solution that enables capturingofnetwork, user, application and device information as wellascustomer feedback to enable Network Operators and ServiceProvidersto better gauge customer perception and networkperformance. Them-AKT application enables customer devices todirectly providefeedback about customer experience on networkquality andperformance. It allows users to assess their networkperformancedirectly from their device as well as providing networkoperators aglimpse of user perception by providing accurate,real-time datadirectly from the customer devices.

How does it help ?
The m-AKT application allows users to test various parametersofuser experience and captures this information that can be senttooperators to report poor customer experience. Ever experiencedbadcoverage? Dropped calls? Low data throughput? The m-AKTapplicationrecords GPS locations when events like this occur andcan allow youto directly report it to the operator in a fraction ofthe timewhen compared to calling up support desks.

It allows you to :
1. Monitor your service quality.
2. Monitor your usage - help you find out why your bills aresohigh.
3. Run tests to check your service
4. Contact customer support directly without the wait.


About AWTG Ltd
AWTG is an end-to-end technical service provider to thewirelesstelecommunications industry. It has a global presence andpossessesthe necessary expertise, knowledge, tools and experienceto supportnetwork operators and service providers.

AWTG is an independent company that operates throughout theUK,Europe, Middle East and Africa (EMEA) working to providestrategiccustomer-oriented solutions for service providers andequipmentvendors to help build, expand, modernize, improve andmanage theirwireless telecommunications networks.

App Information m-AKT

  • App Name
    m-AKT
  • Package Name
    com.AmanziTel.GeoptimaAWTG
  • Updated
    January 13, 2016
  • File Size
    Undefined
  • Requires Android
    Android 2.2 and up
  • Version
    8.6.12.7
  • Developer
    AWTG Ltd
  • Installs
    100 - 500
  • Price
    Free
  • Category
    Tools
  • Developer
    Visit website Email [email protected] Privacy Policy
    AWTG Limited, 7th Floor, Westgate House, Westgate Road, London, W5 1YY.
  • Google Play Link

AWTG Ltd Show More...

m-AKT 8.6.12.7 APK
AWTG Ltd
mAKT - Mobile User ExperienceCustomer Support at the touch of a button.What is m-AKT ?m-AKT is an end-user-device based solution that enables capturingofnetwork, user, application and device information as wellascustomer feedback to enable Network Operators and ServiceProvidersto better gauge customer perception and networkperformance. Them-AKT application enables customer devices todirectly providefeedback about customer experience on networkquality andperformance. It allows users to assess their networkperformancedirectly from their device as well as providing networkoperators aglimpse of user perception by providing accurate,real-time datadirectly from the customer devices.How does it help ?The m-AKT application allows users to test various parametersofuser experience and captures this information that can be senttooperators to report poor customer experience. Ever experiencedbadcoverage? Dropped calls? Low data throughput? The m-AKTapplicationrecords GPS locations when events like this occur andcan allow youto directly report it to the operator in a fraction ofthe timewhen compared to calling up support desks.It allows you to :1. Monitor your service quality.2. Monitor your usage - help you find out why your bills aresohigh.3. Run tests to check your service4. Contact customer support directly without the wait.About AWTG LtdAWTG is an end-to-end technical service provider to thewirelesstelecommunications industry. It has a global presence andpossessesthe necessary expertise, knowledge, tools and experienceto supportnetwork operators and service providers.AWTG is an independent company that operates throughout theUK,Europe, Middle East and Africa (EMEA) working to providestrategiccustomer-oriented solutions for service providers andequipmentvendors to help build, expand, modernize, improve andmanage theirwireless telecommunications networks.