TelmedIQ Apps

Replace Your Pager or Medical AnsweringServiceSmartPager is an enterprise HIPAA compliantunifiedcommunications solution for healthcare.Each user is assigned a pager number which is used toreceivevoice pages with full voice-to-text transcriptions. Thesolutionalso allows for the creation of custom menu prompts andlogic soyour expensive and error-prone answering service canreplaced witha message center available from your Android device orwebbrowser.IMPORTANT: Please ask your IT department to enable youraccountor contact [email protected] to register, otherwiseournetwork will not send an authorization code.FOR INDIVIDUAL PROVIDERS:Replace your pager with confidence. Using SMS messages totransmitor receive Private Health Information (PHI) is a violationofHIPAA. SMS can be delayed, lost in the network, oraccidentallyforwarded to the wrong person.Other SMS replacement, paging or alerting apps claimsecuredelivery but lack the ability to deliver the message unlessthedevice has a data connection.FOR GROUP PRACTICES:Streamline call center operations and reduce costs. Assignpagernumbers for on-call groups with custom voice prompts. Pagesaresent according to on-call schedules and escalated whennotresponded to within configured times. Dispatch messages andtrackwho has received, read, and replied to them from an intuitivewebinterface.FOR HOSPITALS:SmartPager is the communications hub of the enterprise. Therolebased console and message policy engine allows hospitals todeploySmartPager in accordance with security and communicationspolicies.SmartPager solves the BYOD headache with features such aslock andwipe, and custom retention settings. Integrate with EMRandscheduling systems to provide the right messages to the rightteammembers at the right time. PACS Image integration isquicklyaccomplished with proprietary capture technology.FOR CALL CENTERS:Deliver a value added service to customers using our whitelabeloffering and gain a competitive advantage.SMARTPAGER FEATURES:•Persistent delivery with repeated alerting and the abilitytorevert to voice based paging if a device does not have adataconnection.•Paging telephone number•Voice-to-text transcription of voice pages withaudioplayback•One-touch call back•Custom voice greetings•Message routing based on user preferences, organizationpolicy,availability, and on-call schedules•Configurable message escalation•Group paging based on a single paging number•High resolution image sharing*•Voice note recording and sharing•Confirmed delivery•Enterprise dashboard•Contacts directory•Templates for rapid messaging - no typing required•Automatic Patient Health Information (PHI) purge*Image sharing not FDA approved for diagnostic purposesHIPAA COMPLIANCE NOTICE: If you are going to exchange PHI onyourSmartphones or Tablets, you should ensure that you have asignedHIPAA Business Associate Agreement (BAA) in case you areaudited.Please contact us if you would like to receive ours.