Description

My Landlord Plus Dane Housing is a housingrepairs app that enables Plus Dane Housing tenants in theMerseyside and Cheshire areas to report internal and externalproblems and repairs. It is a simple process that sends the detailsof what the issue is, where is it, allows tenants to attach animage and confirm their availability for the repair to beundertaken.

Plus Dane Housing tenants living in Ellesmere Port or Nestonareas should search for a separate app called 'Plus Dane HousingEPN'.

Plus Dane Housing receives the report immediately andcommunicates with the tenant within the app. This means allmessages are sent and received by the app, so that the tenant caneasily see all the comments, questions and the status of therepair, and the repairs process can be managed as quickly aspossible. The app allows tenants to report multiple problems/repairs and see them all separately.

In addition to housing repairs reporting, this app providestenants with access to Universal Jobmatch from Jobcentre Plus,Universal Credit guidance from the Department for Work and Pensions(DWP) and a range of financial, benefit and budgeting advice fromThe Money Advice Service, as well as a number of other localservices.

This application is not designed or suitable for the purposes ofreporting emergency repairs.