Description

"box4receipts" is a virtual mobile „box” for storing receipts,pictures and information about merchandise that the consumer hasbought. It will facilitate the returns and refunds process shouldmerchandise fault be detected long time after the purchase.

Time is of the essence when you wish to request a refund ,return or an exchange of a faulty exercise.

How do you react when the product stops working or when you findit is faulty? You are sad, angry, and then you panic because youdon’t remember when you purchased it and whether you will be ableto exchange it, have it fixed or be refunded. You try to find thereceipt and it turns out that you don’t know where it can be orwhen you finally find it, it is faded or unreadable. You get moreand more frustrated….

You ask yourself whether you can request return, refund orexchange the product if the receipt is faded, destroyed or if ithas simply been lost?

Of course you can – according to the applicable law theclient/consumer doesn’t have to present a receipt but a proof ofpurchase while requesting return, refund or exchange of theproduct. It can be a card payment receipt confirmation, a billingstatement, a confirmation of payment received via e-mail or even awitness statement.

But again it takes a lot of time, makes you search for otherproofs, witnesses etc.…

"box4receipts" is the answer to your needs. It stores all theinformation and proofs you need to request return, refund orexchange.

It is a user-friendly and intuitive application – all you needis a mobile phone with a camera and a few minutes to recordnecessary information.

The application is very easy to operate: you choose a categoryof a product (e.g. clothes, jewellery), take a picture of a proofof purchase (receipt) and the product you have purchased. Moreover,you select a date of purchase, make a short description of theproduct and choose a guarantee period (12, 24 months etc.).

You can freely store up to 20 receipts, over this limit there isa subscription fee.
You can access your receipts via http://box4receipts.com/