Description

T-Mobile continues to change the wireless industry by giving youmore control of your device through My Account with our latestfeature called Device Health (Beta). Device Health helps you findout exactly what is wrong with your device and gives you the toolsto fix it - all from one place. No longer will you have to searchthrough FAQs, your device's settings menu, call care or even go toa retail store to figure out why your battery is not lasting aslong or why your phone is running slow.

Key Features of My Account:
    • New! Device Health (Beta) -improve your battery and device performance, get notified wheneverwe find an issue
    • Bill Pay - easily setup and pay yourbill directly from your phone
    • Data Usage - view how much data youuse so you can make sure you and your family are on the rightplan
    • Account Management - view accountusage and manage multiple lines all on one screen
    • Notifications - the one place tofind alerts for your device, account, and any special offers fromT-Mobile

What is Device Health Beta?- It's a set of tests thatidentify problems with your device and gives you the tools to fixthem straight from the app, we will:

    • Check BatteryPerformance-is your battery working properly? Is your batterydying after a few hours? Find out if it's your screen, an app, orsomething else that's killing your battery.
    • Check Device Performance-isyour device starting to run slowly? Do you click on something andit takes forever to do anything? Find out if you have a memoryissue, the latest firmware or too many apps running at once.
    • Help You Fix The Problem-Finda problem? Fix it straight from the app without having to gothrough hard to understand FAQs or any device settings.
    • Notify You : If we find anissue that should be addressed immediately, we will send you anotification on your device to let you know what the problem is andhow to fix it.

How Device Health works:
    • Identifying a Problem: DeviceHealth runs a set of 25 diagnostic tests and groups the resultsinto two categories to make it easy for you - Battery Performanceand Device Performance. The main screen of the Device Health pagedisplays an overall device performance rating. RED indicates thereare significant issues that need to be addressed. YELLOW indicatesperformance could be improved, but it's performing OK. GREENindicates the device performance is excellent. The rating is basedon the number of settings and issues that can be optimizedtherefore, if there are multiple issues that need to be addressed,the overall rating will be RED.
    • Fixing The Problem: The sameperformance rating applies throughout all sections within DeviceHealth such as screen brightness and memory usage. A red wrenchicon will display next to the categories that require attention.Select the red wrench icon and follow the suggested steps toresolve the found issue.

Stay tuned for more updates to My Account from T-Mobile thatwill give you greater control over your T-Mobile account anddevice.