Description

Mobile Field Service Software

Improve Customer Satisfaction, Increase Technician Utilizationand Boost Service Performance with Service Pro® Mobile

Your customers have high expectations. Help your field servicetechnicians exceed them.
Field service organizations that empower their service technicianswith real time customer, asset, inventory, warranty and other callresolution information consistently outperform their peers becausetheir technicians can complete their work more quickly, and at ahigher first time response success rate.

Why Service Pro Mobile?

A more informed technician is more productive! Empower yourfield service techs with immediate information to get the job doneright, on the first call.
• Service Pro Mobile works anywhere - Technicians can record workin areas with or without wireless network connectivity.
• Service Pro Mobile is easy to use – Features are intuitively laidout and use the device's native navigation. It’s cross platform andconsistent between iOS and Android menu options.
• Service Pro Mobile is a seamless extension of Service Pro - Stopwasting effort! Integration with Service Pro® extends world classfield service productivity to the field.
• Service Pro Mobile deployment options - On-premise or cloud
• Service Pro Mobile does work orders and inspections – Data issaved to permanent tables matching the structure of the Service Proback-end feature.
• Service Pro Mobile can integrate to your ‘home office’ system –Enjoy company-wide field service automation by using Service ProMobile with your home office system.

What can Service Pro Mobile do?
Service Pro Mobile includes many paperless service managementcapabilities for field service technicians:
• Service Technician Status
• Important Alert
• Built-In Text Messaging
• Service Technician Calendar
• Work Order Management:
• Site Contacts
• Site Equipment Assets
• Warranty Tracking
• Technician Time Tracking
• Inventory Tracking
• Asset Inspections
• Service History
• Photo Capture
• Signature Capture
• Reverse Geocoding
• Create and view line items to serviceable assets