Description

Mobile Field Service Software

Improve Customer Satisfaction, Increase TechnicianUtilizationand Boost Service Performance with Service Pro®Mobile

Your customers have high expectations. Help your fieldservicetechnicians exceed them.
Field service organizations that empower their servicetechnicianswith real time customer, asset, inventory, warranty andother callresolution information consistently outperform theirpeers becausetheir technicians can complete their work morequickly, and at ahigher first time response success rate.

Why Service Pro Mobile?

A more informed technician is more productive! Empower yourfieldservice techs with immediate information to get the job doneright,on the first call.
• Service Pro Mobile works anywhere - Technicians can record workinareas with or without wireless network connectivity.
• Service Pro Mobile is easy to use – Features are intuitivelylaidout and use the device's native navigation. It’s cross platformandconsistent between iOS and Android menu options.
• Service Pro Mobile is a seamless extension of Service Pro -Stopwasting effort! Integration with Service Pro® extends worldclassfield service productivity to the field.
• Service Pro Mobile deployment options - On-premise or cloud
• Service Pro Mobile does work orders and inspections – Dataissaved to permanent tables matching the structure of the ServiceProback-end feature.
• Service Pro Mobile can integrate to your ‘home office’ system–Enjoy company-wide field service automation by using ServiceProMobile with your home office system.

What can Service Pro Mobile do?
Service Pro Mobile includes many paperless servicemanagementcapabilities for field service technicians:
• Service Technician Status
• Important Alert
• Built-In Text Messaging
• Service Technician Calendar
• Work Order Management:
• Site Contacts
• Site Equipment Assets
• Warranty Tracking
• Technician Time Tracking
• Inventory Tracking
• Asset Inspections
• Service History
• Photo Capture
• Signature Capture
• Reverse Geocoding
• Create and view line items to serviceable assets