Description

Huawei operator customer service App provides you with convenientand efficient technical support and spare parts management serviceanytime, anywhere! No matter where you go, Huawei service always atyour fingertips when you take out mobile phone. [Highlights ofTechnical Service] 1. Create technical SR with one click, aillustrated SR just needs three steps to completed. 2. You couldchoose voice, picture or video to communicate with the Engineer atany time. 3. Emergency SR can be urged by one click to remindengineers to speed up processing. 4. Progress can be checked at anytime, historical data can be quickly searched. 5. The service ofengineers can be evaluated and suggested, at the processing orafter the problem solved. [Highlights of Spare Parts Service] 1.You can apply or return the spare parts in three steps by move yourfingers a little bit. 2. It is very smart to select the requiredparts: scan barcodes, blur search, or select common spare partsdirectly. 3. You can check the status of service, and reminderHuawei to speed up delivery with one click. 4. The history recordof request and return are reserved for you to search or check.[Kindly Reminders] 1. The iCare app provides spare parts andtechnical services only for operator customers of Huawei. 2. If youwant to use the app for spare parts and technical services, consultHuawei's regional operator customer service centers. a. China spareparts service center hotline: 0755-28560555 b. China technicalservice center hotline: 4008-302-118 c. Customers outside Chinaconsult regional operator customer service centers.