QUBITEQ Apps
NFC Field Service 3.14.00
The “NFC Field Service” platform is a new, versatile, NFC basedsolution that facilitates data collection from the field, in caseswhere individual workers or crews perform a service in variouslocations. Use cases include equipment or assets’ maintenance,customer feedback and surveys, various installations’ inspectionetc. Crews or workers can be directed via their NFC mobile devicesalong preset scheduled service routes, or forwarded dynamically torespond to service calls. By touching their mobile phone to the NFCtag installed on site, they accept context sensitive informationwhile a dynamically assigned questionnaire is loaded over-the-airand their presence is accurately recorded. Results are thentransmitted back to the “NFC Field Service” platform, which in turnstores and processes the field information according to customizedbusiness intelligence rules. Administrative users can have a clearoverview of field operations; they monitor results and inspectstatistics and status reports, based on serviced locations andpersonnel. Platform Advantages -Versatile Solution, numerous usecases -Status and service delivery feedback enriched and digitized-Proof of Presence, ease of use -Real-time data communications-Multi-device and multiplatform -Strict SLA monitoring -ContinuousService Guaranteed
